
Introduction to WordPress Troubleshooting
WordPress is powerful, flexible, and beginner-friendly—but it isn’t immune to technical hiccups. From white screens to error messages, common WordPress issues can be frustrating and confusing, especially if you’re not a developer.
Fortunately, most of these issues are well-documented and easily fixable. This guide will walk you through how to fix common WordPress errors step by step. With visual cues, safety advice, and easy instructions, you’ll gain the confidence to troubleshoot without panic.
Backup Your WordPress Site First
Before you fix anything, back up everything.
A full backup includes:
-
Database (posts, users, settings)
-
Files (themes, plugins, uploads)
Use free plugins like UpdraftPlus or BackWPup, or back up manually via your hosting cPanel or File Manager. Mistakes happen—backups give you a reset button.
Error Establishing a Database Connection
What It Looks Like:
Your screen goes white with just the message:Error establishing a database connection
Causes:
-
Incorrect wp-config.php credentials
-
Database server is down
-
Corrupt database
How to Fix:
-
Open your wp-config.php file.
Check these lines:
-
If these are correct, try accessing:
yoursite.com/wp-admin/maint/repair.php
Click “Repair Database” if prompted.
Screenshot Example:
Show correct vs. incorrect wp-config settings.
White Screen of Death (WSOD)
What It Looks Like:
A blank screen. No error message. Just nothing.
Common Causes:
-
Plugin conflict
-
Theme conflict
-
Exhausted memory
How to Fix:
-
Enable Debug Mode in wp-config:
-
Disable plugins via FTP by renaming
/wp-content/plugins/
to/plugins_old/
-
Switch to a default theme like Twenty Twenty-Four
Screenshot Example:
Demonstrate how to rename plugin folder in File Manager.
Internal Server Error (500 Error)
What It Looks Like:
A generic “500 Internal Server Error” screen.
How to Fix:
-
Rename your .htaccess file to
.htaccess_old
-
Revisit Settings > Permalinks and click “Save”
-
Increase PHP memory:
-
Deactivate all plugins, then reactivate one by one.
Screenshot Example:
Show location of .htaccess and how to rename.
404 Page Not Found Errors
When It Happens:
You can access your homepage, but posts/pages show a 404 error.
Fix:
-
Go to Settings > Permalinks, then click Save Changes
-
If that fails, regenerate .htaccess manually.
WordPress Stuck in Maintenance Mode
What It Looks Like:
“Briefly unavailable for scheduled maintenance. Check back in a minute.”
Fix:
-
Access your WordPress root directory
-
Delete the file named
.maintenance
Screenshot Example:
Show File Manager view with .maintenance
highlighted.
Syntax Error in WordPress
What It Looks Like:
Parse error: syntax error, unexpected...
Why:
A misplaced semicolon, bracket, or missing quote in your theme or plugin PHP file.
Fix:
-
Access the file via FTP or cPanel File Manager
-
Correct the code, or revert to the backup
Tip: Use WPCode plugin to safely insert code snippets next time.
Memory Exhausted Error
Fix:
-
Edit wp-config.php and add:
-
If that fails, contact your host to increase PHP memory on the server.
Too Many Redirects Error
Fix:
-
Clear browser cookies
-
Disable caching plugins (like WP Super Cache)
-
Check for HTTPS/HTTP conflicts in wp-config or settings
Example:
Broken Theme or Stylesheet Missing
When It Happens:
After uploading a new theme via ZIP.
Fix:
-
Ensure you upload only the theme folder, not the parent ZIP file containing docs/license
-
Use Appearance > Themes > Add New > Upload Theme
Image Upload Issues
Symptoms:
-
HTTP errors during upload
-
Blank image previews
-
Image won’t appear in post
Fix:
-
Set file permissions for
/wp-content/uploads/
to 755 -
Install the Regenerate Thumbnails plugin
Sidebar Below Content Error
Cause:
Broken HTML or CSS, often from unclosed <div>
tags.
Fix:
-
Validate HTML with W3C Markup Validator
-
Switch to a default theme to isolate the issue
Login Page Redirect Loop
Symptoms:
You log in and get redirected back to the login page.
Fix:
-
Clear cookies
-
Check .htaccess rules
-
Update
WP_HOME
andWP_SITEURL
in wp-config.php
WordPress Not Sending Emails
Fix:
-
Install WP Mail SMTP plugin
-
Use SMTP settings from Gmail, Sendinblue, or Mailgun
403 Forbidden Error
Fix:
-
Check file permissions (should be 755 or 644)
-
Disable security plugins like Wordfence
-
Ask your hosting provider if your IP is blocked
Fatal Error: Allowed Memory Size Exhausted
Fix:
Edit wp-config.php and increase memory:
Connection Timed Out
Cause:
Overloaded server, especially on shared hosting.
Fix:
-
Deactivate heavy plugins (e.g., builders, security plugins)
-
Upgrade hosting or use caching
How to Use Debug Mode in WordPress
Enable it by adding to wp-config.php:
Check wp-content/debug.log
for error details.
When to Use FTP or File Manager
Use FTP when:
-
You can’t access the dashboard
-
Need to edit or delete plugins/themes
-
Want to rename folders to disable features
Tools: FileZilla, cPanel File Manager
Fixing Plugin or Theme Conflicts
-
Rename
/plugins/
to disable all -
Rename
/themes/
and activate default -
Use Health Check & Troubleshooting plugin (safe mode)
Keeping WordPress Secure and Stable
-
Keep plugins, themes, and core updated
-
Use security plugins like Wordfence or iThemes Security
-
Regular backups via UpdraftPlus or Jetpack
Using a Staging Site for Testing
Don’t test fixes on your live site.
Use staging via:
-
Your host (many offer one-click staging)
-
Plugins like WP Staging
-
Local environments (Local by Flywheel, MAMP)
How to Restore a Broken WordPress Site
-
Use your latest backup
-
Restore via plugin or cPanel File Manager
-
Contact hosting support if stuck
Helpful Tools and Plugins for Troubleshooting
-
WP Rollback – Revert plugins/themes
-
Query Monitor – Diagnose queries and PHP issues
-
Health Check – Troubleshoot in safe mode
-
UpdraftPlus – Backup and restore
Conclusion: Mastering WordPress Fixes with Confidence
WordPress errors may seem intimidating at first, but with a little know-how and the right tools, you’ll be fixing issues like a pro. Remember to back up, stay calm, and take one step at a time. Every fix is a chance to better understand your website.